Telecom News
Openreach Issues
Thursday, 19 August 2010 15:25
SynergyOne would like to demonstrate to their clients and potential clients the issues that Openreach as a whole are facing currently by publishing the following bulletin.
Openreach's issues are effecting every single supplier in the Country - not just SynergyOne - including BT Retail amongst others.
Whilst these Openreach issues potentially affect the way in which SynergyOne's Operations Team function - it is their experience and dedication that ensures all projects run as smoothly as possible.
Please ask yourself...Would you rather have your order looked after by a dedicated, experienced, UK based team with no queuing systems?
A Team that will know every part of your project where you can speak to the same person if you need to call back!
Or yet another call centre where you are in a queue for what seems like hours and eventually connected to an "agent" with little or no knowledge of the last call?
Call 01707 291 291 to speak to a member of our Operations Team...here is the Openreach bulletin.
Openreach Provision & Repair Service Update
As you may be aware, Openreach is currently facing extremely high levels of demand for provision and repair on LLU, WLR and NGA. The recent systems instabilities have added to this challenge and in some areas of the country this situation is affecting our ability to offer our normal lead times for appointments. However, in many places delivery lead-times remain unaffected.
Upstream booster for must-have business
Wednesday, 18 August 2010 15:22
How are you using broadband to power your business? The surge in new must-have applications like VoIP and video transfers means many businesses are likely to want faster upstream speeds as well as high quality and reliability.
SynergyOne can give you just that from our "annex m" agreements with BT Wholesale and Tiscali.
SynergyOne complete latest acquisition
Tuesday, 17 August 2010 16:12
SynergyOne are pleased to announce the successful completion of their sixth acquistion.
This strategic acquisition is particularly interesting to SynergyOne as we continue to grow in the Design, Production and Creative Media market space.
Ofcom research reveals increase in UK’s average actual broadband speed
Monday, 02 August 2010 09:26
The UK's average actual fixed-line residential broadband speed has increased by over 25 per cent over the past year from 4.1Mbit/s to 5.2Mbit/s as ISPs increasingly move to offer higher speed broadband packages, according to Ofcom's broadband speeds research, conducted in partnership with broadband monitoring specialists SamKnows.
The study shows that nearly a quarter (24 per cent) of UK fixed-line residential broadband connections had a headline or advertised speed of above ‘up to' 10Mbit/s in May 2010, compared to just 8 per cent in April 2009.
However, the move to faster headline speeds has led to a growing gap between the actual speeds delivered and the speeds that some ISPs use to advertise their services. Differences between headline and actual speeds are often caused by broadband being delivered over copper lines which were originally designed for phone calls, hence speeds slow down over long and poor quality lines, and because of electrical interference.
Read more: Ofcom research reveals increase in UK’s average actual broadband speed
BT to raise cost of making a call
Friday, 30 July 2010 13:40
Millions of families face a sharp rise in their phone bills due to a 10 per cent price increase by BT.
The minimum cost of making a call will now be 17.3 pence due to changes to connection charges and call rates.
SynergyOne Launch SIP Trunking over Ethernet
Tuesday, 06 July 2010 00:00
SynergyOne has announced that its SIP Trunking service, IP DirectConnect, will be available over Ethernet connectivity, opening up opportunities for replacement ISDN services and to offer converged voice and data solutions to their customers.
SYNERGYONE Sponsor Formula Renault
Wednesday, 09 June 2010 00:00
SYNERGYONE Sponsor Formula Renault BARC Championship contender Josh Webster
On the face of it, Josh Webster’s success in winning a European title in the Rotax Euro Challenge is just another typical example of the purple patch currently being enjoyed by Brits at all levels in European karting. The 3rd and 4th rounds of the championship were held at Silverstone circuit on the 8/9th May leaving Josh equal third in the championship after 4 of 12 rounds!
SynergyOne Launch IT Partner Channel
Monday, 10 May 2010 00:00
You just don’t get I.T. Campaign
We have spoken to over 150 IT support companies, and the vast majority are not capitalising on the potential their customer base offers and what's more, are totally unaware of the opportunities that partnering with a company like SynergyOne unearths.
Major BT outage
Monday, 03 May 2010 00:00
A major flood at a BT exchange in Paddington, London affected broadband and telephone services across the UK over the Easter period.........
Tens of thousands of businesses were affected according to BT, with the majority in north and west London. Customers as far afield as Potters Bar, Hertfordshire and Nottingham were reporting problems. BT published a list of 437 exchanges across the UK that were affected.
Average broadband speeds in the UK grow by 22% during 2009
Monday, 11 January 2010 00:00
Research by analysts at SynergyOne have shown that average broadband speeds grew by 22% during 2009.
Read more: Average broadband speeds in the UK grow by 22% during 2009
SynergyOne can offer the iPhone
Wednesday, 06 January 2010 00:00
iPhone Vodafone will launch iPhone in the UK on January 14, with a range of contract price plans tailored to let customers make the most of the UK's outstanding network.Lib Dems go down the Hosted IP Route
Tuesday, 05 January 2010 00:00
Liberal Democrats Councillor for Aylesbury - Mark Willis - recently contacted SynergyOne as he wanted a fast, easy and cost effective way of setting up communications for his campaign office.Focus groups highlight SME needs
Friday, 01 January 2010 00:00
What are the UK's 4.7 million small and medium-size businesses looking for in 2010? SynergyOne has been talking to them to find out.
