Toshiba CIX Phones

The Toshiba Strata CIX family consists of feature-rich, robust, reliable and easy-to-use communication platforms which can be configured according to the size and needs of your individual business.

Toshiba CIX100 Phone Systems
	Toshiba Strata CIX100 - Business Phone System »  Download technical specifications for   Toshiba Strata CIX100 »  Toshiba Handset Range

Toshiba CIX200 Phone Systems
	Toshiba Strata CIX200 - Business Phone System »  Download technical specifications for  Toshiba Strata CIX200  »  Toshiba Handset Range

Toshiba CIX40 Phone Systems
	Toshiba Strata CIX40 - Business Phone System »  Download technical specifications for Toshiba Strata CIX40  »  Toshiba Handset Range

Toshiba CIX670 Phone Systems
	Toshiba Strata CIX670 - Business Phone System »  Download technical specifications for Toshiba Strata CIX670  »  Toshiba Handset Range

Toshiba Strata CIX
	The Toshiba Strata CIX communication platforms offer sophisticated enterprise capabilities and functionality at an affordable price. Strata CIX offers your business the ability to take advantage of Internet Protocol (IP) telephony, mobile or remote working, advanced messaging solutions, networking, Computer Telephony Integration, call centre and call recording functionality.

Toshiba's Strata CIX communication platforms can be configured as a traditional digital phone system, a pure IP phone system, or a hybrid of the two and the benefits of each are listed below.

Digital Phone System

• Ideal for single site companies with office-based staff

• Provides guaranteed quality of service (QoS) for all staff

• Strata CIX solutions allow IP telephony to be implemented when required

Pure-IP Phone System

• Reduction in costs of calls between head and branch offices

• Reduces bandwidth for internal calls in branch offices, through peer-to-peer technology

• Cheaper and quicker to establish new or temporary offices, or link buildings together

• Peer-to-peer technology ensures best possible quality of service for IP telephony

Hybrid-IP Phone System

• Allows deployment of IP devices where require

• Remote offices can effectively be called for free

• Provides guaranteed QoS for head office-based staff

• Minimises business risk by providing redundancy options should the network fail

Benefits of Toshiba Strata CIX Business Phone Systems

SynergyOne recommend Toshiba Strata CIX Business Phone Systems as they offer the following benefits to your business:

• Improve the customer call experience

• Increase customer satisfaction

• Improve the productivity and efficiency of your workforce

• Provide a stable and secure communication platform

• Use future-safe technology to protect your investment

• Built in scalability

• Simple administration

• Range of voicemail options including a unified messaging solution

• Supports feature-rich multi-site networking

• Enables remote and mobile working to support flexible working environments

• Call centre functionality

• Call routing and Interactive

• Voice Recognition (IVR)

• Computer Telephony Integration (CTI)

• Call recording

• Range of voicemail options including a unified messaging solution

• Supports feature-rich multi-site networking

• Enables remote and mobile working to support flexible working environments

Please contact us for more information and advice about our range of Toshiba business communication solutions.

Call Centre Functionality

Strata CIX supports call centre functionality and stand alone applications that can be used in a variety of business units.

Our flexible solutions allow you to quickly and cost effectively set up a formal call centre with as many as 360 agents, or an informal telephone-based marketing, sales or support team with just a few team members.

We provide a range of features that make it easy to effectively allocate inbound calls among your call-handling personnel, and provide a complete, seamless customer experience.

Vital, real-time management information is provided on the performance of your call centre, allowing supervisors to make quick, informed decisions on how and where to make improvements.

Past information can be reviewed as though in real-time, and 'cradle-to-grave' analysis can be performed on specific calls, providing essential data for training and continuous improvement.

Computer Telephony Integration (CTI)

Strata CIX communication platforms can be linked to your front and back office software applications and databases, creating a truly integrated telephony solution that can revolutionise the way you interact with your customers.

Using CTI it is possible for example, to automatically fetch records from a database or CRM system before a call is connected, providing your people with all the information they need to service the caller. With IP telephony, this functionality can be extended to your remote or home workers.

Call Recording

Organisations today require the ability to record calls for a variety of purposes including security, transactional analysis, quality assurance, staff training and performance monitoring. Allowing you to securely and efficiently record telephone conversations, Toshiba's solutions provide long-term recording and archiving of inbound and outbound telephone calls.

Installation & Maintenance of Business Phone Systems

SynergyOne specialises in Toshiba Business Phone Systems and communication solutions so please contact us now for advice about the installation and maintenance of a Toshiba Business Phone System.

Toshiba Strata CIX
	The Toshiba Strata CIX communication platforms offer sophisticated enterprise capabilities and functionality at an affordable price. Strata CIX offers your business the ability to take advantage of Internet Protocol (IP) telephony, mobile or remote working, advanced messaging solutions, networking, Computer Telephony Integration, call centre and call recording functionality.

Toshiba's Strata CIX communication platforms can be configured as a traditional digital phone system, a pure IP phone system, or a hybrid of the two and the benefits of each are listed below.

Digital Phone System

• Ideal for single site companies with office-based staff
• Provides guaranteed quality of service (QoS) for all staff
• Strata CIX solutions allow IP telephony to be implemented when required

Pure-IP Phone System

• Reduction in costs of calls between head and branch offices
• Reduces bandwidth for internal calls in branch offices, through peer-to-peer technology
• Cheaper and quicker to establish new or temporary offices, or link buildings together
• Peer-to-peer technology ensures best possible quality of service for IP telephony

Hybrid-IP Phone System

• Allows deployment of IP devices where require
• Remote offices can effectively be called for free
• Provides guaranteed QoS for head office-based staff
• Minimises business risk by providing redundancy options should the network fail

Toshiba Strata CIX Phone Systems
	Toshiba Strata CIX40 - Business Phone System »  Download technical specifications for Toshiba Strata CIX40
	Toshiba Strata CIX100 - Business Phone System »  Download technical specifications for Toshiba Strata CIX100
	Toshiba Strata CIX200 - Business Phone System »  Download technical specifications for Toshiba Strata CIX200
	Toshiba Strata CIX670 - Business Phone System »  Download technical specifications for Toshiba Strata CIX670

Benefits of Toshiba Strata CIX Business Phone Systems

SynergyOne recommend Toshiba Strata CIX Business Phone Systems as they offer the following benefits to your business:

• Improve the customer call experience
• Increase customer satisfaction
• Improve the productivity and efficiency of your workforce
• Provide a stable and secure communication platform
• Use future-safe technology to protect your investment
• Built in scalability
• Simple administration
• Range of voicemail options including a unified messaging solution
• Supports feature-rich multi-site networking
• Enables remote and mobile working to support flexible working environments
• Call centre functionality
• Call routing and Interactive
• Voice Recognition (IVR)
• Computer Telephony Integration (CTI)
• Call recording
• Range of voicemail options including a unified messaging solution
• Supports feature-rich multi-site networking
• Enables remote and mobile working to support flexible working environments

Please contact us for more information and advice about our range of Toshiba business communication solutions.

Call Centre Functionality

Strata CIX supports call centre functionality and stand alone applications that can be used in a variety of business units.

Our flexible solutions allow you to quickly and cost effectively set up a formal call centre with as many as 360 agents, or an informal telephone-based marketing, sales or support team with just a few team members.

We provide a range of features that make it easy to effectively allocate inbound calls among your call-handling personnel, and provide a complete, seamless customer experience.

Vital, real-time management information is provided on the performance of your call centre, allowing supervisors to make quick, informed decisions on how and where to make improvements.

Past information can be reviewed as though in real-time, and 'cradle-to-grave' analysis can be performed on specific calls, providing essential data for training and continuous improvement.

Computer Telephony Integration (CTI)

Strata CIX communication platforms can be linked to your front and back office software applications and databases, creating a truly integrated telephony solution that can revolutionise the way you interact with your customers.

Using CTI it is possible for example, to automatically fetch records from a database or CRM system before a call is connected, providing your people with all the information they need to service the caller. With IP telephony, this functionality can be extended to your remote or home workers.

Call Recording

Organisations today require the ability to record calls for a variety of purposes including security, transactional analysis, quality assurance, staff training and performance monitoring. Allowing you to securely and efficiently record telephone conversations, Toshiba's solutions provide long-term recording and archiving of inbound and outbound telephone calls.

Installation & Maintenance of Business Phone Systems

SynergyOne specialises in Toshiba Business Phone Systems and communication solutions so please contact us now for advice about the installation and maintenance of a Toshiba Business Phone System.