Business Telephone Systems Case Studies

Case Studies

SynergyOne can offer your company a bespoke telephone system tailored to your budget and business requirements. Please read our Business Telephone Systems Case Studies below.

SynergyOne have successfully installed telephone systems for numerous companies from a variety of industries.

Please read our telephone system case studies and contact us for further information should your company be looking for a new telephone system.

Telephone System Case Study 1
Recruitment Company Telephone Systems

The initial brief from the Recruitment Company was to update the telephone systems in their Birmingham Office. Due to the excellent service offered and delivered at the Birmingham site SynergyOne have gone on to install Toshiba telephone systems at the client's offices in Glasgow, Manchester, Leeds, City of London and London Head Quarters over the last 5 years.

» Recruitment Company Telephone Systems

Telephone System Case Study 2
Telemarketing Call Centre Telephone Systems

The telemarketing call centre required the functionality to be able to listen into conversations for training purposes and also wanted the ability to retrieve important call data statistics. It was important to the client that their telephone systems were also future proof as to allow home working, twinning, hot desking and softphones when required.

» Telemarketing Call Centre Telephone Systems

Telephone System Case Study 3
Building Society Telephone Systems

The building society had outgrown the maximum extension capacity of their current telephone systems. In addition to upgrading their telephone systems, SynergyOne also took over the BT line rental and call charges at each site and were able to offer free telephone system maintenance for the Head Office as part of the overall solution.

» Building Society Telephone Systems

Telephone System Case Study 4
Multi-Site Retail Company Telephone Systems

The owner of the retail company was naturally keen to improve costs, but needed a telephone system that could move with him as he often spent time abroad on buying trips or in his outlets working with his staff. In addition to the upgrade of their current telephone systems, SynergyOne were able to delete the BT service charges on the two main telephone lines by porting the BT telephone numbers to the Feature Plus IP service.

» Multi-Site Retail Company Telephone Systems

Telephone System Case Study 5
Stock Broker Telephone Systems

The stock broker was incurring high charges from their current telephone systems maintenance company. In addition to lowering costs, the client required the separation of incoming calls, as each department was answering each others calls. With the introdution of the telephone system installed by SynergyOne, the client noticed an upsurge of over 23% in their Gross Profit month-on-month.

» Stock Broker Telephone Systems