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SynergyOne Call Back Request
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FEATUREPLUS - Hosted VOIP Phone System

FEATUREPLUS =
Hosted VOIP
telephony solution designed for both the small business and home office.
Featureplus enables a business to administer and control its IP telephony (including
a whole array of calling and network features) through an on-line control panel.
The Featureplus service can either be provided with analogue phones or IP phones
and VOIP Phones, depending on the customer's preferences and size of office.
You'll never lose a call with the FeaturePlus phone system
More calls = More business = More money
Simple really isn't it?
FeaturePlus brings a host of "big company" features at a "small company" price to
ensure you maximize contact with your customers. The system works using broadband
connectivity instead of traditional BT phone lines and includes the following components.
- A choice of VOIP phones, either using your existing phones with an adaptor OR using
FeaturePlus IP phones with large screens and easy to use instructions
- PC driven features that link the IP phone and the computer to give you serious productivity
benefit
- Business broadband connected directly to our network
- A hosted IP telephone system in the core of the Gamma network which means that you
have no complicated equipment to find space for, or look after.
This is a business grade hosted VoIP service with a private connection to the Gamma
IP network, not a public internet phone service. We have thousand of business users
across the country that prefer it to buying a small PBX or using BT Featureline.

- FREE VOIP calls between your offices, home workers, or even your international locations.
Wherever you are in the world IP calls between your users are FREE.
- "Big company" phone features like voicemail, voicemail to email, call transfer,
and call forwarding groups
- Computer based functions and telephony services. Click your mouse on the phone number
on the screen and make a call � no more manual dialling. See on screen how many
calls each office or person has made / taken.
Use an online phone directory so everyone can communicate with more ease.
- Use your computer to control your VOIP telephone service, always ensuring business
calls are handled professionally and appropriately.
- Easy and quick to install.
- Quick and easy to add more users. You can order in units of one user, so you only
pay for what you use.
- No large outlay of cash on equipment. Everything is paid on a monthly basis and
you only pay for what you use.
WHAT IS FEATUREPLUS?
FeaturePlus is a leading edge IP telephony service designed specifically for small
business phone users.
Through having complete on-line control of their VOIP telephone service and features
such as call forwarding and voicemail-to-email, small business phone users can be
sure that they will never lose a call, whatever they are doing and wherever they
are.
Through management features such as real time call statistics, user account creation
and user management FeaturePlus also enables a business to administer and control
its telephony services on-line.
Businesses can use the service with their existing analogue phones or advanced IP
and VOIP Phones designed specifically to work with the FeaturePlus.
THE BENEFITS OF FEATUREPLUS
- Increase control - Manage users and their privileges centrally, have a complete
view across the business of all calls made, received and missed. Ideal for companies
nervous about remote-working or who simply want to get the most out of their employees
- Increase availability - Make use of a number of calling features such as
call forwarding and voicemail-to-email to ensure that you never miss a call. Staff
can set and control their preferences from any computer connected to the internet.
Unlike a traditional phone system, all features are provided centrally on the core
network and functionality is retained in the event of losing local connectivity
- Better call handling - Handle incoming calls professionally and efficiently
with features such as call hold and transfer
- Business continuity - FeaturePlus grows with your business; adding new users
is quick and simple. Unlike traditional telephony and office relocations, keep your
phone numbers no matter where your business moves to
- Low cost of transfer - Keep your existing published numbers when you transfer
to the VOIP FeaturePlus service
- Low total cost of ownership - Without the need to purchase a phone system,
alongside cost savings gained through rationalizing phone lines and reducing inter-site
call costs, FeaturePlus is an affordable solution that doesn't compromise on functionality
- Low total cost of ownership - Without the need to purchase a phone system,
alongside cost savings gained through rationalizing phone lines and reducing inter-site
call costs, FeaturePlus is an affordable solution that doesn't compromise on functionality
- Instant return on investment - Fast installation of the service without the
need to involve BT means businesses can get instant return on their investment
HOW DOES IT WORK?
FEATUREPLUS can be used with either analogue phones or an IP phone system. The 'On
Screen' interface gives you with direct control of what happens to your calls -
be it handling inbound calls or managing how calls are made.
Your VOIP calls are routed over a private broadband connection direct to the Gamma
Telecom IP network, enabling FREE site to site VOIP calls and significantly cheaper
line rentals than BT Featureline. You will see a dramatic reduction in your company
telephone bills and yet experience improved functionality and productivity.
IS FEATUREPLUS RIGHT FOR YOUR BUSINESS?
Lots of customers across the UK and internationally use Featureplus. These are some
of the typical types of users:
- Retail stores - helps rationalise the number of phone lines per shop and reduce
the cost of calls between stores. We have a long list of convenience stores, garden
centres, wine shops, etc using Featureplus.
- Small office chains - like estate agents and recruitment companies where inter office
calls are high, and measuring telephone productivity very important.
- Home workers - works well in the home environment and allows calls to be transferred
seamlessly whether your home is close to the business or in another country.
- Small international offices - linked in to the UK businesses with UK phone numbers.
Inter-company calls are free!
- BT Featureline customers - SynergyOne's Featureplus service offers all of the expansion
and set up benefits of BT Featureline, however the product is cheaper, faster, and
far more feature rich.
SO, DO WANT TO ...?
- Benefit from advanced calling & network features without having to change your number
- Continue to use the same telephony service and platform as your business expands
- Have total control over your company's telephony and associated spend
- Have a choice of using leading-edge IP phones and VOIP Phones or retaining their
trusted analogue phones
- Make an immediate return on investment when purchasing a new phone service
... if so, use the 'contact us'
form page to get in touch, or call 01707 291 291
Guide to installing FEATUREPLUS
» View a PDF guide to
installing
FEATUREPLUS
IP Phones and VOIP Phones
Analogue Phones

Home Office
An example of a typical HOME office EXISTING set-up;

An example of a typical HOME office set-up WITH FEATUREPLUS;

Small Office
An example of a typical SMALL office EXISTING set-up;
An example of a typical SMALL office set-up WITH FEATUREPLUS;
Screen shot of FEATUREPLUS

FeaturePlus Data Sheets
» Download the
FeaturePlus Service Description
» Download the
Guide to Installing FeaturePlus
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