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Cheaper Business Calls
Latest Landline to Mobile Prices -
6.95p to all UK Mobiles
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SynergyOne Call Back Request
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How can you get cheaper business calls?
SynergyOne want to find out how much money we can save you on your business calls
so please
contact us
now so we can help you find out.
SynergyOne are committed to understanding how you use your business phone calls
and how we can reduce your business telephone costs, solve any billing issues you
might have and provide you with excellent customer service from our UK based customer
services team.
Our initial contact is simply a fact-finding mission and enables us to calculate
just how much money we can save you! For this very reason, we'll ask to see recent
telephone bills from your current provider.
First of all we will conduct an in-depth survey of your current telecoms set-up.
This simply consists of checking exactly how many telephone numbers you have and
how many lines on each number. This is to ensure that no business lines are missed
so that the discounted rates will apply to ALL of your BT phone lines.
We will also need to know what extra BT services you are currently receiving and
which services you would like to keep. e.g. BT call diversion, BT call waiting,
BT caller display. One of the most and surprising issues we find when undertaking
this detailed process is we discover some of our customers are being charged for
a service they're neither using nor actually need. Therefore we can ensure you only
have the BT services that YOU want.
The only changes you'll see will be the reduction in size of your monthly business
phone bill...and of course the extemporary Account Management you will receive from
our experienced team at SynergyOne.
What will SynergyOne's Cheaper Business Calls proposal offer you?
- An easy to read price comparison that lists our rates alongside those you're being
charged at the moment, just so you can see at a glance the savings you can make
- A detailed breakdown of how much you're going to save on all the calls you make
from your office, be it a mobile, national or international call.
After you've received the Cheaper Business Calls proposal, we'll have a chat and
answer any questions you have or give you further information if required.
It's at this point most people say "yes" as they can see how much they're going
to save on their cheaper business calls but also recognise the value they'll receive
from the increased support levels.
It only takes 7 - 21 days from start to finish before you're saving yourself a fortune!
Now all we need is for you to sign a simple easy to understand agreement.
The actual transfer is a very simple procedure and takes up to 14 days. Having a
BT Wholesale and Openreach business network agreement provides SynergyOne full access to the BT
gateways allowing our customer service team to instantly place orders on our client's
behalf, analyse and log faults we can even book the appointment times and see what
BT cabling you have in your building via our BT WLR3 access.
Unlike many other providers we can do this whilst you are on the phone - we do not
need to speak to a third party organisation to act upon your request.
Direct BT links with BT WLR3 access = instant service for our customers.
Seamless transfer of your BT services
Our rigorous forecasting and our business network agreement with Openreach ensures all our orders and
requests are picked up immediately with a "priority 1" status.
Many other suppliers' orders can take up to a week to be even looked at by BT!
Our in-house BT gateway portals allow SynergyOne to migrate all of your BT phone
services from your existing supplier to us without you even knowing.
It is completely seamless - with no downtime what so ever!
You may notice a slight change in service - for the better!
9 times out of 10 SynergyOne will route our client's landline calls via BT's world
renowned network. Therefore you have all the benefits of dealing with BT, the quality
business phone lines, the most reliable network for your business calls but with
SynergyOne's impeccable uk based customer service team where when you ring you get
connected to a human every time. You will also get to know our staff and build a
working relationship with them, unlike other suppliers where you rarely get the
same person twice.
Our core service comprises of three key features - a reliable service, a price competitive
deal, and excellent on going customer service. Our business calls tariffs compete
on every destination whether local, national, or international calls.
- Competitive and flexible call tariffs are guaranteed. It's a price competitive market
and we will always offer the best business call charges in the market place - we
will not be beaten on price.
- There are no hidden charges - what you see is what you get. No inflationary increase
clauses, no hidden connection fees, or minimum charges. Our terms and conditions
are written in plain English and are completely transparent.
- Customer tariffs are reviewed regularly by our Account Managers to make sure you
are always getting the best rates possible.
- Our Network is reliable and resilient - it's BT!
- Talking to customers on the phone is STILL one of the most critical parts of any
business and we take great care to ensure that all calls are of the highest quality.
- All orders are carefully project managed to ensure a smooth worry free service for
our clients - be it the installation of new business lines or migration of your
existing business - you're in safe, experienced hands!
- We are constantly looking at new innovative ways of savings companies money - particularly
in the difficult times - such as free install of your BT lines, FREE ADSL 8mb Broadband,
large discounts on your BT business line rentals to name but a few. Terms & Conditions
naturally apply but they are very fair!
Cheaper Business Calls Price Promise
We will Never be Beaten on Business Price.
If BTTM or any other business service provider offers you a better phone tariff,
we will beat it. This will guarantee that you are always on the lowest tariff possible.
Occasionally, you may receive what may seem to be a cheaper business calls offer.
Please call us immediately and we will review the offer to make sure you get the
best deal. If necessary, we will create a special tariff for you to suit your requirements.
Please remember many suppliers use "confusion marketing" and "smoke and mirrors"
to try and discredit our cheap business call tariffs. We offer simple pay-for-what-you-use
business call tariffs with no hidden charges.
Make great savings on your business telecoms...
..Switch to SynergyOne today
FAQs about our Cheaper Business Calls
How does it work?
SynergyOne have business network agreements with BT Wholesale and Openreach therefore we simply route
our cheaper business calls via the BT network but give you the benefit of cheaper
business calls and cheaper business phone lines.
Its simple to change over, we manage all the processes for you and there's no need
to change your business phone numbers.
Who can use it?
Our service is suitable for any business customer with BT lines who wants to have
cheap business call rates over the industry's best network - BT - using a simple
implementation process with no service interruption.
What you'll receive
- Cheaper Business Calls Tariff
- Simple pricing policy with no hidden fees
- Per second billing
- No minimum call charges
- No connection charges
- Cheaper calls to 0870 numbers
- Support of a dedicated, uk based, customer services team with over 40 years industry
experience
- All calls answered by humans not an automated service
- Quick and easy migration process
- Our Price Promise
"Our Cheaper Calls service is suitable for business customers with standard analogue
lines, ISDN and now even IP channels and BT Featureline."
Read more FAQs about our
Cheaper Business Calls
Request a Quotation..
We understand that every company is different. Based on your current spend we can
tailor our packages to best suit your needs.
Companies with larger spends - or making lots of calls overseas - will benefit from
bespoke business call rates.
With SynergyOne you only pay for the time you talk...
Unlike some of our competitors we don't have any minimum call charges or connection
charges. BT for example still charge a minimum of 4.2p for each call.
With SynergyOne Corporate Tariff you pay for what you use - no more, no less.
We bill you by the second and we don't round to the nearest penny.
What is the application process?
The online application process takes literally a few moments to complete. We've
tried to make the entire process as quick and simple as possible. The application
form will ask for company and phone line details.
Contact us online
we will send you an application form.
Each application is carefully checked by our experience customer services team before
being submitted to BT. We monitor the progress of each order closely to ensure that
transfers are completed within 14 days.
Read more FAQs about our
Cheaper Business Calls
Switchover Process
Is switching over easy? Transferring to our service is fast, simple and risk free.
We handle everything for you and aim to have you connected to our service within
14 days. This means: -
- No disruption to service
- No complicated forms to complete
- No telephone number change
- No prefixes to dial and no 'smart boxes' to plug in
Read more FAQs about our
Cheaper Business Calls
What extra features can I get?
Line or 'Select Services' are the various additional features you get from BT on
your current line. These are services such as BT Call Minder 1571, Call Waiting,
Call Divert, BT Ring Back etc. which we also offer but at discount. You can choose
these services on the application form.
Transferring your Line Rental will not affect any existing services. We will continue
to bill you for these services at our discounted rates.
Read more FAQs about our
Cheaper Business Calls
Make Big Savings on International calls
Our international calls are great value too. Read more information about our
charges for cheap international
calls
which include some of the most popular international destinations.
Read more FAQs about our
Cheaper Business Calls
What happens if there is a fault or problem with my phone line?
Our dedicated Customer Services team handles all fault management. In the unlikely
event that a fault occurs on the BT network and your phone line is affected simply
call us on 01707 291 291 for immediate connection to our experience UK based customer
services team.
We will liaise with BT to get the problem resolved.
Read more FAQs about our
Cheaper Business Calls
Will part of my phone service change if I switch to your service?
Nothing changes the following remain the same...
- BT phone line and number
- Phone book/Directory enquiry entries
- Line services (Select Services)
- Operator services
- Faults and line maintenance service
Read more FAQs about our
Cheaper Business Calls
What if I change my address and/or telephone number(s)?
If you change your address and/or telephone number please contact us and follow
the same process that you used to set up the service originally.
Read more FAQs about our
Cheaper Business Calls
Are there any minimum call charges or connection fees?
Unlike some of our competitors we don't have any any minimum call charges; BT for
example still charge a minimum 4.2p.
Read more FAQs about our
Cheaper Business Calls
Billing and Payment - Paying your business phone bill
We will prepare a business phone bill each month and send it to your registered
billing address by post and via email. Unless we agree otherwise, we ask you to
pay your account by the due date shown on your bill.
We will add any monthly charges for your services, such as BT Line Rental charges
to your current bill. Your phone bill will clearly describe the BT Business Line
Rental services, together with the BT Business calls charges that apply to you and
any discount you may be entitled to.
Business telephone calls are charged in arrears and BT phone line rentals in advance.
Ways to pay
Unless otherwise agreed payment by Direct Debit is mandatory. Direct Debit is safe
and fully protected by the Direct Debit Guarantee. Download aDirect Debit form
(pdf).
Under special circumstances we may also accept payments by cheque, bank transfer
(BACS) or credit/debit card.
Paying Your Bill
You can make a payment in several ways:-
- Pay by Telephone / Internet Banking
- Instruct your bank to make payment to Bank Sort Code 40-04-37, Account Number 51612336.
- Please remember to quote your Account Number that appears on your invoice.
- Please allow 5 working days for the payments to credit your account.
- Pay by Post (by cheque) - Please make your cheque payable to SynergyOne
If you are sending postal orders please retain your counterfoil until the payment
is credited to your account.
Our payment address is:
SynergyOne
Salisbury House
High Street
Potters Bar
Hertfordshire
EN6 5AS
Please remember to write your Account Number on the reverse of your cheque or postal
order and allow 5 working days for the payments to credit your account.
- Pay by Direct Debit You will need to fill in a Direct Debit form and return this
to us. Please ring us on 01707 291 291 and we will email you a form immediately.
You can also download a
Direct Debit form
(pdf).
Please keep making payments in the normal way until a message on your invoice confirms
that your payments will be taken automatically.
The Direct Debit Guarantee
- All Banks and Building Societies that take part in the Direct Debit Scheme offer
this guarantee
- The efficiency and security of the scheme is monitored and protected by your own
Bank or Building Society.
- If the amounts to be paid or the payments dates change, 4tel will notify you 14
working days in advance of your account being debited or as otherwise agreed.
- If an error is made by SynergyOne or your Bank or Building Society, you are guaranteed
a full and immediate refund from your branch of the amount paid.
- You can cancel a Direct Debit at any time in writing to your Bank or Building Society.
Please also send a copy of your letter to us.
We will take this automatically and your payment will reach us in time.
Bill queries
When we prepare bills, we check them thoroughly to make sure we have charged you
correctly. If you have a query regarding your bill, please call one of our advisors
immediately on 01707 291 291 so we can explain your charges or, if necessary, investigate
the matter further.
If we have made a mistake, we will adjust your account accordingly.
You can also e-mail us at
or write to us at:
Customer Services
SynergyOne
Salisbury House
High Street
Potters Bar
Hertfordshire
EN6 5AS
Read more
FAQs about our
Cheaper Business Calls
or request anonline quote
 For further help and advice in choosing
cheaper business call packages, phone line rentals and for our latest business phone
line offers and deals, please give us a call on 01707 291 291 or use our
quick contact form.
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