Cheap Business Calls

Whatever type of business you are, small or large; your phone bill can represent a significant ongoing cost on your bottom line. Unnecessary call charges are a cost you should not ignore. It is simpler than you think to reduce the cost and find valuable improvements in efficiency at the same time.

SynergyOne is an independent company, we’ve been offering business telephony solutions for over 10 years and as well as sourcing phone systems for businesses and helping companies determine what type of phone line set up they require, we also have an exceptional track record in delivering the most cost effective call packages. We can find the cheapest business call packages that fit your individual requirements.

Latest SynergyOne Landline to Mobile Prices - 6.95p to all UK Mobiles!

Reduce Your Call Charges with Synergy One

Our core service comprises of three key features - a reliable service, a price competitive deal, and excellent ongoing customer service. Our business call tariffs compete on local, national and international calls .

Competitive and flexible call tariffs are guaranteed. It's a price competitive market and we will always offer the best business call charges in the market place - we will not be beaten on price.
There are no hidden charges - what you see is what you get. No inflationary increase clauses, no hidden connection fees, or minimum charges. Our terms and conditions are written in plain English and are completely transparent.
We bill you by the second and we don't round to the nearest penny.
Customer tariffs are reviewed regularly by our Account Managers to make sure you are always getting the best rates possible.
Our Network is reliable and resilient - it's BT!
Talking to customers on the phone is STILL one of the most critical parts of any business and we take great care to ensure that all calls are of the highest quality.
All orders are carefully project managed to ensure a smooth worry free service for our clients - be it the installation of new business lines or migration of your existing business - you're in safe, experienced hands!
We are constantly looking at new innovative ways of savings companies money - particularly in the difficult times - such as free install of your BT lines, FREE ADSL 8mb Broadband, large discounts on your BT business line rentals to name but a few. Terms & Conditions naturally apply but they are very fair!

Cheaper Business Calls Price Promise

We will never be beaten on Business Price. If any other business service provider offers you a better phone tariff, we will beat it. This will guarantee that you are always on the lowest tariff possible.

Occasionally, you may receive what may seem to be a cheaper business calls offer. Please call us immediately and we will review the offer to make sure you get the best deal. If necessary, we will create a special tariff for you to suit your requirements.

Please remember many suppliers use "confusion marketing" and "smoke and mirrors" to try confusing people into believing they can get a better deal. We offer complete transparency and simple pay-for-what-you-use business call tariffs with no hidden charges.

Make great savings on your business telecoms.....Switch to SynergyOne today!

How can you get cheaper business calls?

SynergyOne are committed to reducing our clients call costs. To do this we first need to understand your business call usage now and how this may develop in the future. Remember that you don’t just want the best deal now but the best deal for the future as well.

Our initial contact is simply a fact-finding mission and enables us to calculate just how much money we can save you! For this very reason, we'll ask to see recent telephone bills from your current provider.

First of all we will conduct an in-depth survey of your current telecoms set-up. This simply consists of checking exactly how many telephone numbers you have and how many lines on each number. This is to ensure that no business lines are missed so that the discounted rates will apply to ALL of your BT phone lines.

We will also need to know what extra services you are currently receiving and which services you would like to keep, e.g. call diversion and call waiting, as well as caller display.

One of the most and surprising issues we find when undertaking this detailed process is we discover some of our customers are being charged for a service they're neither using nor actually need. Therefore we can ensure you only have the services that YOU want.

The only changes you'll see will be the reduction in size of your monthly business phone bill...and of course the exemplary Account Management you will receive from our experienced team at SynergyOne.

What will SynergyOne's Cheaper Business Calls Proposal offer?

An easy to read price comparison that lists our rates alongside those you're being charged at the moment, just so you can see at a glance the savings you can make.
A detailed breakdown of how much you're going to save on all the calls you make from your office, be it a # , national or international call.

By this point you should have a very clear idea of the benefits offered by the new deal and how it will fit for your business. However, following the proposal there is normally a process of question and answer where you can clarify any details and we can give you further information if required

Most businesses that reach this stage with us move forward and approve the switchover. It normally only takes 7 - 21 days from start to finish before you're saving yourself a fortune!

The actual transfer is a very simple procedure and takes up to 14 days. Having a BT Wholesale and Openreach business network agreement provides SynergyOne full access to the BT gateways allowing our customer service team to instantly place orders on our client's behalf. We can analyse and log faults, we can even book the appointment times and see what BT cabling you have in your building via our BT WLR3 access.

Unlike many other providers we can do this whilst you are on the phone - we do not need to speak to a third party organisation to act upon your request.

Direct BT links with BT WLR3 access = instant service for our customers.

Why not request a quotation?

We understand that every company is different. Based on your current spend we can tailor our packages to best suit your needs. Companies with larger spends - or making lots of calls overseas – will benefit from bespoke business call rates.

Seamless transfer of your services

Our rigorous forecasting and our business network agreement with Openreach ensures all our orders and requests are picked up immediately with a "priority 1" status. Many other suppliers' orders can take up to a week to be even looked at!

Our in-house BT gateway portals allow SynergyOne to migrate all of your BT phone services from your existing supplier to us without any interruption. It is completely seamless - with no downtime what so ever! You may notice a slight change in service - for the better!

9 times out of 10 SynergyOne will route our client's landline calls via BT's world renowned network. Therefore you have all the benefits of dealing with BT, the quality business phone lines, the most reliable network for your business calls but with SynergyOne's impeccable UK based customer service team where when you ring you get connected to a human every time.

You will also get to know our staff and build a working relationship with them, unlike other suppliers where you rarely get the same person twice.

FAQs about our Cheaper Business Calls

How does it work?
Request a quotation for cheaper business calls
What is the application process?
Switchover Process
Features
Cheaper International Calls
What happens if there is a problem with the phone line?
Will part of my phone service change if I switch to your service?
What if I change my address and/or telephone number(s)?
Are there any minimum call charges or connection fees?
Billing and Payment

How does it work?

SynergyOne have business network agreements with BT Wholesale and Openreach therefore we simply route our cheaper business calls via the BT network but give you the benefit of cheaper business calls and cheaper business phone lines.

Its simple to change over, we manage all the processes for you and there's no need to change your business phone numbers.

Who can use it?

Our service is suitable for any business customer with BT lines who wants to have cheap business call rates over the industry's best network - BT - using a simple implementation process with no service interruption.

What you'll receive

Cheaper Business Calls Tariff
Simple pricing policy with no hidden fees
Per second billing
No minimum call charges
No connection charges
Cheaper calls to 0870 numbers
Support of a dedicated, uk based, customer services team with over 40 years industry experience
All calls answered by humans not an automated service
Quick and easy migration process
Our Price Promise

"Our Cheaper Calls service is suitable for business customers with standard analogue lines, ISDN and now even IP channels and BT Featureline."

Request a Quotation..

We understand that every company is different. Based on your current spend we can tailor our packages to best suit your needs.

Companies with larger spends - or making lots of calls overseas - will benefit from bespoke business call rates.

With SynergyOne you only pay for the time you talk...

Unlike some of our competitors we don't have any minimum call charges or connection charges. BT for example still charge a minimum of 4.2p for each call.

With SynergyOne Corporate Tariff you pay for what you use - no more, no less.

We bill you by the second and we don't round to the nearest penny.

What is the application process?

The online application process takes literally a few moments to complete. We've tried to make the entire process as quick and simple as possible. The application form will ask for company and phone line details.

Each application is carefully checked by our experience customer services team before being submitted to BT. We monitor the progress of each order closely to ensure that transfers are completed within 14 days.

Switchover Process

Is switching over easy? Transferring to our service is fast, simple and risk free. We handle everything for you and aim to have you connected to our service within 14 days. This means: -

No disruption to service
No complicated forms to complete
No telephone number change
No prefixes to dial and no 'smart boxes' to plug in

What extra features can I get?

Line or 'Select Services' are the various additional features you get on your current line. These are services such as Call Minder 1571, Call Waiting, Call Divert, BT Ring Back etc. which we also offer but at discount. You can choose these services on the application form.

Transferring your Line Rental will not affect any existing services. We will continue to bill you for these services at our discounted rates.

Make Big Savings on International calls

Our international calls are great value too. Read more information about our charges for cheap international calls which include some of the most popular international destinations.

What happens if there is a fault or problem with my phone line?

Our dedicated Customer Services team handles all fault management. In the unlikely event that a fault occurs on the BT network and your phone line is affected simply call us on 01707 291 291 for immediate connection to our experience UK based customer services team.

We will liaise with BT to get the problem resolved.

Will part of my phone service change if I switch to your service?

Nothing changes the following remain the same...

BT phone line and number
Phone book/Directory enquiry entries
Line services (Select Services)
Operator services
Faults and line maintenance service

What if I change my address and/or telephone number(s)?

If you change your address and/or telephone number please contact us and follow the same process that you used to set up the service originally.

Are there any minimum call charges or connection fees?

Unlike some of our competitors we don't have any any minimum call charges; BT for example still charge a minimum 4.2p.

Billing and Payment - Paying your business phone bill

We will prepare a business phone bill each month and send it to your registered billing address by post and via email. Unless we agree otherwise, we ask you to pay your account by the due date shown on your bill.

We will add any monthly charges for your services, such as Line Rental charges to your current bill. Your phone bill will clearly describe the Business Line Rental services, together with the Business calls charges that apply to you and any discount you may be entitled to.

Business telephone calls are charged in arrears and phone line rentals in advance.

Ways to pay

Unless otherwise agreed payment by Direct Debit is mandatory. Direct Debit is safe and fully protected by the Direct Debit Guarantee. Download a Direct Debit form (pdf).

Under special circumstances we may also accept payments by cheque, bank transfer (BACS) or credit/debit card.

Paying Your Bill

You can make a payment in several ways:-

Pay by Telephone / Internet Banking
Instruct your bank to make payment to Bank Sort Code 40-04-37, Account Number 51612336.
Please remember to quote your Account Number that appears on your invoice.
Please allow 5 working days for the payments to credit your account.
Pay by Post (by cheque) - Please make your cheque payable to SynergyOne

If you are sending postal orders please retain your counterfoil until the payment is credited to your account.Our payment address is:

SynergyOne, Salisbury House, High Street, Potters Bar, Hertfordshire. EN6 5AS

Please remember to write your Account Number on the reverse of your cheque or postal order and allow 5 working days for the payments to credit your account.
Pay by Direct Debit You will need to fill in a Direct Debit form and return this to us. Please ring us on 01707 291 291 and we will email you a form immediately. You can also download a Direct Debit form (pdf).

Please keep making payments in the normal way until a message on your invoice confirms that your payments will be taken automatically.

The Direct Debit Guarantee
- All Banks and Building Societies that take part in the Direct Debit Scheme offer this guarantee
- The efficiency and security of the scheme is monitored and protected by your own Bank or Building Society.
- If the amounts to be paid or the payments dates change, 4tel will notify you 14 working days in advance of your account being debited or as otherwise agreed.
- If an error is made by SynergyOne or your Bank or Building Society, you are guaranteed a full and immediate refund from your branch of the amount paid.
- You can cancel a Direct Debit at any time in writing to your Bank or Building Society. Please also send a copy of your letter to us.
We will take this automatically and your payment will reach us in time.

Bill queries

When we prepare bills, we check them thoroughly to make sure we have charged you correctly. If you have a query regarding your bill, please call one of our advisors immediately on 01707 291 291 so we can explain your charges or, if necessary, investigate the matter further.

If we have made a mistake, we will adjust your account accordingly.

You can also e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or write to us at:

Customer Services

SynergyOne
Salisbury House
High Street
Potters Bar
Hertfordshire
EN6 5AS

Read more FAQs about our Cheaper Business Calls or request an online quote