Messaging Solutions

Toshiba Messaging Solutions

• Improved caller experience - busy signals and no answers are minimised.
• Callers can route their own enquiry with Automatic Attendant (AA).
• 24/7 coverage so that callers can leave messages anytime they need to, and are not constrained by time zones.
• Automatic scheduling of features allows, for example, Do Not Disturb (DND) to be switched on out of office hours.
• Information can be provided to callers out of hours with audio text.
• Messages can be picked up from anywhere, and with Unified Messaging, voicemails and faxes can be collected through your e-mail system.
• Increased accessibility to messages ensures that your employees are able to respond to queries more quickly and efficiently.
• Allows employees to focus on important work when required and avoid unnecessary interruptions.
• Ensures callers are made aware when you are out of the office, or concentrating on important work with personalised messages that can be quickly and easily updated.
• Ensures messages are always received instead of relying on colleagues taking time out of their day to note them down on paper, or send across in an e-mail.
• Ensures secure storage of all voicemails, with security code protection of mailbox.
• Mailbox can be used to store dictations or personal to-do reminders.
• Leaving complete messages that include details, requests for specific information and contact numbers can be invaluable, allowing the information to be gathered before the call is made.
• Soft key integration with Toshiba's Strata featurephones minimises the training required for your staff, reducing the total cost of ownership.

Strata GVMU

• Low-cost voicemail solution designed for businesses with up to 40 extensions.
• 4 ports and 40 mailboxes.
• 20 hours of storage or 1,024 messages.
• Integrated voicemail circuit card.

Strata GVMU Key features

• Flash memory to ensure highest data integrity and system reliability.
• Feature prompts with soft key operation for display featurephones.
• Automated Attendant (AA) functionality for automatic line answering and single-digit menu options for callers to route their own calls.
• User control of features such as DND and Call Screening.
• Automatic scheduling of features such as DND to automatically enable outside of office hours.

Strata LVMU

• Cost-effective voicemail solution designed for a business with up to 360 extensions.
• 2, 4, 6 or 8 ports and 360 mailboxes.
• 40 hours of storage or 10,000 messages.
• Integrated voicemail circuit card.

Strata LVMU Key features

• Flash memory to ensure highest data integrity and system reliability.
• Feature prompts with soft key operation for display featurephones.
• Automated Attendant (AA) functionality.
• Easy recording of important calls through one touch call record.
• Call Monitor to allow users to listen to messages while they are being left, and pull the caller out of voicemail if required.
• User control of features such as DND and Call Screening.
• Automatic scheduling of features such as DND to automatically enable outside of office hours.
• Integrated modem for remote upgrade of software.

Stratagy iES32

• Enterprise-level voicemail solution including one-touch call record, fax and unified messaging.
• From 4 to 32 ports (in increments of 4) with unlimited mailboxes.
• Up to 900 hours of storage.
• Integrated system card.

Stratagy iES32 Key features

• One-touch call record for swift recording of important calls.
• Unified messaging allowing e-mails, faxes and voicemails to be picked up from one central place.
• Supports remote or mobile working as voicemails are delivered through e-mail for instant notification.
• Feature prompts with soft key operation for display featurephones.
• Improved control allowing, for example, faxes to be forwarded to a hotel for collection on arrival.

Installation & Maintenance of Toshiba Phone Systems