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Business Telecommunications
> Phone System Maintenance
> Telephone Maintenance Technicians
Telephone Maintenance Technicians
SynergyOne's telephone maintenance technicians presence covers the whole of the UK and allows you to see the same Technicians who you will get to know and trust. We provide a guaranteed 10 working day service (usual 5 working days) on any moves, additions and change work. All our Technician’s are manufacturer trained and have the latest software, information and mobile data card based laptops to diagnose faults quickly and efficiently to maintain your business continuity.
Dedicated Maintenance Support Desk
SynergyOne operate a UK based Customer Service dedicated maintenance support desk where you speak to a human not a call queuing system every time you call - providing you with fast easy access to reporting faults and asking questions. The team will ensure you maintain continuity of fault resolution contact regardless of your telephone system, network provider or location.
Remote Programming Maintenance
Daily remote programming maintenance will be made within 24 hours of your request, which allows time for your staff to concentrate on other business. An easy choice to save you both time and money.
Maintenance Back-up Support
Maintenance back-up support technicians are committed to returning your calls within 30 minutes. Fault management is tailored to meet agreed service level agreements. Additional manufacturer support also gives SynergyOne the ability to escalate faults back to the manufacturer directly to enable fast resolution to a problem.
Please contact us to discuss your maintenance support requirements.
Effective Account Management for Phone Maintenance
You will have access to effective account management for phone maintenance in the form of an internal based member of the Business Retention Team plus an external Business Development Manager to provide you with regular account reviews. Your SynergyOne team will ensure you are kept up-to-date with the latest telephony developments, including the advancement of VoIP and IP Telephony, providing you with independent, impartial advice.
Phone Maintenance Project Management
SynergyOne offer phone maintenance project management. Are you expanding your operation? Moving office? Now is the time to think of your telecommunications. SynergyOne offer free, dedicated support for small or large-scale implementations, migrations and office moves through an experienced and fully committed Project Management Team.
Please contact us to discuss your management requirements for phone maintenance.
Maintenance of Business Phone Systems
 SynergyOne
offers maintenance of business phone systems with a range of levels of maintenance cover. Please contact us with your requirements.
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